privacy Policy

Introduction

MASEL Engineering Consultancy (“MASEL”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or contact us regarding our engineering consultancy services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Company name
• Job title
• Email address
• Phone number
• Project details
• Messages submitted through contact forms
• Any other information you choose to share with us

We may also collect limited technical information automatically, such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• General website usage information

This information helps us improve website performance, security, and user experience.

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and requests.
• Provide information about our engineering consultancy services.
• Understand project requirements.
• Improve our website and user experience.
• Maintain website security.
• Communicate regarding ongoing discussions or requested services.
• Meet legal or regulatory obligations where applicable.

We only use personal information for legitimate business purposes.

Cookies

Our website may use cookies and similar technologies to improve website functionality and understand visitor interactions.

Cookies help us:

• Remember user preferences.
• Improve website performance.
• Analyze website traffic.
• Enhance the browsing experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Information Sharing

MASEL does not sell or rent your personal information.

We may share information only when necessary:

• With trusted service providers supporting our business operations.
• When required by applicable law or legal process.
• To protect our legal rights, business interests, website security, or users.

Any information shared is limited to what is reasonably necessary.

Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

While we work to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries.
• Provide requested services.
• Maintain business records.
• Comply with applicable legal obligations.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where applicable.
• Object to certain processing activities.
• Withdraw consent where processing is based on consent.

Requests will be considered in accordance with applicable legal requirements.

Children’s Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements.

Any updates will be published on this page with the revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact MASEL Engineering Consultant using the contact details provided on our website.